Emotional Intelligence

1 Day Instructor-led
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Course Information

Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It is a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life.

We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realize. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence.

This one-day workshop will help you teach participants how to:

  • Understand what emotional intelligence means
  • Recognize how our emotional health and physical health are related
  • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace
  • Understand the different emotions and how to manage them
  • Create a personal vision statement
  • Understand the difference between optimism and pessimism
  • Validate emotions in others

Course Outline

1. History of Emotional Intelligence
  • Milestones
2. Emotional Intelligence Defined
  • Definitions and Thoughts
  • Making Connections
3. EI Blueprint
  • Identify
  • Manage
  • Communicate
4. Optimism
  • What is Optimism?
  • ABC’s of Optimism
  • Pessimism vs. Optimism
  • Adversities
5. Validating Emotions in Others
6. Understanding Emotions
  • The Seven Human Emotions
  • Positives and Negatives
  • The Emotional Map
7. Setting Your Personal Vision
  • Defining Your Principles
  • Understanding Your Values
  • Considering Your Strengths and Talents
  • What’s Standing in Your Way?
  • Think in Terms of Relationships
  • Creating Your Vision Statement
  • Personal Action Plan

Dates & Availability

We currently don’t have any dates scheduled for this training course but offer it as a corporate, private course for your own team.

Please use the enquire button below.

Private Courses

We can arrange your own private Career course.

Tailored

Have us build a custom private course tailored to your needs.

Cost Effective

If you are looking to training a group of people private courses can be very cost effective.

Post Course Support

Unlimited post course email support on the course topics.

What Our Clients Think

The trainer was a really good instructor, he took the time to help us with individual issues and also tried to cater the course to meet our collective needs.

Ben Knight - Atlas Copco Ltd

Very good, trainer was excellent.

Mike Hartley-Bingle - XPS Pensions Group

Very good at tailoring the course to my needs. Very individual and attentive.

Andrew Griffin - Blackfin

Really enjoyed this course. It delivered exactly what I wanted out it.

Malkit Singh - Regatta Ltd

I found the course very relevant to a lot of the day-to-day work I do.

Sian Stephenson - Aldi Stores Ltd

The trainer was an excellent tutor. He did check all of the group was able to keep up and if there were any problems or questions of the attendants, he was always willing to help.

Marianne Seager - Wincanton

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