Business Writing That Works

2 Day Instructor-led
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Course Information

We all know what good writing is. It’s the novel we cannot put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call cannot.

In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. This two-day workshop will give participants the tools to become better writers.

  • Specific learning objectives include: 
  • The value of good written communication. 
  • How to write and proofread your work so it is clear, concise, complete, and correct. 
  • How to apply these skills in real world situations. 
  • Understanding the proper format for memos, letters, and e-mails.
View Outline

Private Courses

We can arrange your own private Career course.


Have us build a custom private course tailored to your needs.

Cost Effective

If you are looking to training a group of people private courses can be very cost effective.

Post Course Support

Unlimited post course email support on the course topics.

Some of our customers

Course Outline

1. Why Write?
2. Be Clear
  • Writing Clearly
  • Individual Exercise
3. Be Concise
  • Writing Concisely
  • Rewriting Exercises
4. Be Complete
  • Making Your Writing Complete
  • Interview Exercise
5. Be Correct
6. Word Agreement
  • Making Words Agree
  • Rewriting Exercises
7. Active and Passive Voice
8. Sentences and Sentence Types
  • Sentences and Paragraphs
  • Individual Exercise
9. Readability Index
  • About the Index
  • Using the Index
10. Manners and Courtesy
  • Courtesy
  • What’s My Style?
11. Practical Language
12. Inclusive Language
13. Sentence Construction
14. Punctuation
  • Introduction
  • Test Preparation
15. Writing Business Letters
  • Steps to Writing Business Letters
  • Parts of a Business Letter
  • Types of Letters
  • Dissecting Letters
16. Writing Effective E-mails
  • E-mail Basics
  • Managing E-Mail
  • E-mail at Work
17. Spelling and Proofreading
  • Spelling Tips
  • Proofreading Tips
18. Writing Memos
  • The Anatomy of a Memo
  • Acme Funfest
19. Reviewing Your Writing
20. Writing Challenges
  • Personal Action Plan

What Our Clients Think

Very good course. I've been using the software constantly in the last three months and still learnt a lot.

George Martin - NHS North of England

This course was great, the trainer was very knowledgeable and has improved my knowledge considerably. The facilities are fantastic. Thank You!

Kurtis Fleming - HM Revenue & Customs

The trainer was very through and very helpful. The course was delivered superbly and I'm very pleased.

David O'Hara - Multibrands UK

Very good at tailoring the course to my needs. Very individual and attentive.

Andrew Griffin - Blackfin

Trainer was very engaging, spent time explaining topics clearly.

Laura Choake - Desoutter Industrial Tools

I took so much away from this course and felt Stuart's teaching method was exceptional.

Rowanne Kiehl - SSE

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