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Outlook Advanced

  • Level: Advanced
  • Duration: 1 Day

Course Information


In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information. 

This course is the second in a series of two Microsoft Outlook courses. It will provide you with the advanced skills you may need to fully and efficiently use Outlook to manage your communications and interactions with other people. 


To ensure your success, we recommend you first take the following course or possess equivalent knowledge of: Microsoft Outlook Introduction.

Course Outline

Contact Groups
Signatures, Business Cards And Stationary
  • Signatures
  • Electronic Business Card
  • Stationery
  • Creating email with a headed paper appearance
Setting E-Mail Rules
  • Server-Based Rules and Client-Only Rules
  • Delivery Receipts, Voting Responses, and Out-Of-Office Notices
  • Meeting Requests, Task Requests, and Documents
  • Distribution Lists
  • Forwarding Messages outside Your Organization
Out of Office
  • Out of Office and Exchange Server
Recalling Messages
Message Views
  • Field Chooser
Grouping Items
  • Grouping E-mail Items
  • Sort using the Group By box
Colour Categories
  • Assign a colour category to an Outlook item
  • Assign a colour category to an item in a table view
  • Assign a colour category to an open item
  • Quick Click category
  • Search Folders and Categories
Follow-Up Flags
  • IMAP Account Flags
Viewing Multiple Calendars
For Users With Microsoft Exchange
  • Sharing a Calendar
  • Allow someone else to manage your mail and calendar as a Delegate
Searching and Search Folders
  • Instant Search
  • Search Folders

Whats included in this course?

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    Course Manual
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    Experienced Trainers
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    Certificate of Attendance
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    Unlimited Post Course Support

If you need something more custom, please get in touch with our team.

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  • I thoroughly enjoyed this course but do feel that the duration should be extended in order to allow more time to cover all of the topics. Noel was a fantastic trainer, happy to answer any questions and very good at explaining how to do something, thank you.

    Laura Chesters