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Outlook Advanced

1 Day Course
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Course Information


In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information. 

This course is the second in a series of two Microsoft Outlook courses. It will provide you with the advanced skills you may need to fully and efficiently use Outlook to manage your communications and interactions with other people. 


To ensure your success, we recommend you first take the following course or possess equivalent knowledge of: Microsoft Outlook Introduction.

Course Outline

1. Contact Groups
2. Signatures, Business Cards And Stationary
  • Signatures
  • Electronic Business Card
  • Stationery
  • Creating email with a headed paper appearance
3. Setting E-Mail Rules
  • Server-Based Rules and Client-Only Rules
  • Delivery Receipts, Voting Responses, and Out-Of-Office Notices
  • Meeting Requests, Task Requests, and Documents
  • Distribution Lists
  • Forwarding Messages outside Your Organization
4. Out of Office
  • Out of Office and Exchange Server
5. Recalling Messages
6. Message Views
  • Field Chooser
7. Grouping Items
  • Grouping E-mail Items
  • Sort using the Group By box
8. Colour Categories
  • Assign a colour category to an Outlook item
  • Assign a colour category to an item in a table view
  • Assign a colour category to an open item
  • Quick Click category
  • Search Folders and Categories
9. Follow-Up Flags
  • IMAP Account Flags
10. Viewing Multiple Calendars
11. For Users With Microsoft Exchange
  • Sharing a Calendar
  • Allow someone else to manage your mail and calendar as a Delegate
12. Searching and Search Folders
  • Instant Search
  • Search Folders

Private Courses

We can arrange your own private Outlook course.


Have us build a custom private course tailored to your needs.

Cost Effective

If you are looking to training a group of people private courses can be very cost effective.

Post Course Support

Unlimited post course email support on the course topics.

What Our Clients Think

Very clear instruction, pace was kept moving, great snippets of advice given.

Robert Montgomery - Liberty Aluminium Technologies

The course was fantastic - I couldn't recommend it enough!

Bonnie Donaghue - IRI

The trainer was an excellent tutor. He did check all of the group was able to keep up and if there were any problems or questions of the attendants, he was always willing to help.

Marianne Seager - Wincanton

The trainer was fantastic and very knowledgable!

Harriet Woollam - Galloping Gourmet

Very good course. I've been using the software constantly in the last three months and still learnt a lot.

George Martin - NHS North of England

Very informative course, very useful tips on how to work with SQL Management Studio. A lot of SQL quirks explained, a lot of good examples.

Magdalena Piekarska - Veolia

Related Courses

Introduction 1 Day
Learn to manage all aspects of email communication as well as calendars, events, tasks and notes.
Advanced 1 Day
Learn advanced Outlook features in messaging, calendar management and contact management.