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Course Information


This course is intended to provide the delegate with an effective and reliable decision-making framework, and to identify appropriate methods of solving problems in complex environments.

Skills Gained

  • Effectiveness in identifying problems
  • Analysis and utilisation of thinking styles
  • Knowing how and why to seek disconfirming evidence
  • Appreciating benefits and risks in decision making
  • Pre-empting and preventing problems with a “solutions” strategy


  • Identifying concerns and issues, causes and effects
  • Devising a decision-making framework
  • Listing considerations, alternatives, weighting
  • Understanding the thinking process
  • Conceptual reflective and visual thinking
  • Avoiding the entrapment bias
  • Disciplines in seeking contrary evidence to ensure accurate information-gathering techniques
  • Agreeing practical objectives
  • Grading options, risks and issues
  • Over-viewing evaluation techniques
  • Swot analysis, decision trees, force field analysis pmi
  • Impact analysis
  • Cause and effect
  • Process steps
  • Preventative and contingent actions
  • Separating and prioritising issues
  • Evaluating choices and the consequences
  • Hindsight evaluation and benefits analysis
Public Dates & Prices

There are currently no public dates for this course. This course can be run as a private course either at one of our training centers or at your offices. To get pricing for this use our quote wizard to generate a customised quote or call us on 0118 324 3000 to discuss your requirements.

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1 Day


  • Noel was an excellent tutor. He did check all of the group was able to keep up and if there were any problems or questions of the attendants, he was always willing to help.

    Marianne Seager-Wincanton
  • This was a really good training, nicely paced, very useful and well presented. Thank you, Stuart!

    Joris Latinne-Oracle