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Decision Making and Problem Solving

  • Duration: 1 Day

Course Information


This course is intended to provide the delegate with an effective and reliable decision-making framework, and to identify appropriate methods of solving problems in complex environments.

Skills Gained

  • Effectiveness in identifying problems
  • Analysis and utilisation of thinking styles
  • Knowing how and why to seek disconfirming evidence
  • Appreciating benefits and risks in decision making
  • Pre-empting and preventing problems with a “solutions” strategy

Course Outline

Analysis Techniques
  • Identifying concerns and issues, causes and effects
  • Devising a decision-making framework
  • Listing considerations, alternatives, weighting
Approach Identification and Modification
  • Understanding the thinking process
  • Conceptual reflective and visual thinking
  • Avoiding the entrapment bias
  • Disciplines in seeking contrary evidence to ensure accurate information-gathering techniques
Decision Analysis
  • Agreeing practical objectives
  • Grading options, risks and issues
  • Over-viewing evaluation techniques
  • Swot analysis, decision trees, force field analysis pmi
  • Impact analysis
Problem and Solutions Strategy
  • Cause and effect
  • Process steps
  • Preventative and contingent actions
  • Separating and prioritising issues
  • Evaluating choices and the consequences
  • Hindsight evaluation and benefits analysis

Whats included in this course?

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    Course Manual
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    Experienced Trainers
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    Certificate of Attendance
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    Unlimited Post Course Support

If you need something more custom, please get in touch with our team.

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  • I thoroughly enjoyed this course but do feel that the duration should be extended in order to allow more time to cover all of the topics. Noel was a fantastic trainer, happy to answer any questions and very good at explaining how to do something, thank you.

    Laura Chesters