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Decision Making and Problem Solving

1 Day Course
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Course Information


This course is intended to provide the delegate with an effective and reliable decision-making framework, and to identify appropriate methods of solving problems in complex environments.

Skills Gained

  • Effectiveness in identifying problems
  • Analysis and utilisation of thinking styles
  • Knowing how and why to seek disconfirming evidence
  • Appreciating benefits and risks in decision making
  • Pre-empting and preventing problems with a “solutions” strategy

Course Outline

1. Analysis Techniques
  • Identifying concerns and issues, causes and effects
  • Devising a decision-making framework
  • Listing considerations, alternatives, weighting
2. Approach Identification and Modification
  • Understanding the thinking process
  • Conceptual reflective and visual thinking
  • Avoiding the entrapment bias
  • Disciplines in seeking contrary evidence to ensure accurate information-gathering techniques
3. Decision Analysis
  • Agreeing practical objectives
  • Grading options, risks and issues
  • Over-viewing evaluation techniques
  • Swot analysis, decision trees, force field analysis pmi
  • Impact analysis
4. Problem and Solutions Strategy
  • Cause and effect
  • Process steps
  • Preventative and contingent actions
  • Separating and prioritising issues
  • Evaluating choices and the consequences
  • Hindsight evaluation and benefits analysis

Private Courses

We can arrange your own private Management course.


Have us build a custom private course tailored to your needs.

Cost Effective

If you are looking to training a group of people private courses can be very cost effective.

Post Course Support

Unlimited post course email support on the course topics.

What Our Clients Think

I found the course very relevant to a lot of the day-to-day work I do.

Sian Stephenson - Aldi Stores Ltd

Very informative and was at a good pace. Lots of extra useful tips too.

Harry Finch - Lancashire Insurance

Course is well structured and instructor delivered the content, and more, perfectly. No question left unanswered, no theory unexplained.

Aidan Hamill - Intact Software

This has been by far one of the most useful and well planned/executed training courses I have ever attended. For this to have been achieved remotely just adds to how impressive it was managed.

Trevor Stratton - Lincolnshire County Council

Got a really good and rounded training session. It met more than my original needs, and has given me great confidence.

Debbie Seymour - FatFace

This course was excellent and I am delighted with how much I have achieved. The trainer was very friendly and approachable.

Rosie Heath - Licensed Trade Charity

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