At Systematix, we are dedicated to quality training tailored to the corporate student – quality in training method, instruction, documentation and support.
Our extensive quality system has been continuously improved since 1996, and is based around quality processes and procedures that cover all our training services.
Your opinions and comments on the training process are very important to us. After every course we encourage delegates to complete a detailed questionnaire. This enables us to measure how effective our courses are, and to ensure that every delegate’s needs have been fulfilled. As part of our quality procedures, every form is checked and dealt with appropriately.
At Systematix we realise that training and documentation cannot address every situation a user may eventually encounter. As a result, we offer students unlimited post course email support on any topic covered in training.
Customers are becoming more sophisticated, better informed and their expectations are growing. For any business, the only way to keep up is to offer a commitment to quality. In fact any organisation, whatever their size or industry sector can give themselves a secure future by introducing a quality management system (QMS) such as ISO 9001 and then develop that over time.
Benefits of implementing a quality management system include: