Microsoft Outlook 2003 Level 1 Introduction

(1 day)

Course Overview

This course is the first in a series of three Microsoft® Office Outlook® courses. It will provide you with the skills you need to start sending and responding to email in Microsoft® Outlook® 2003, as well as maintaining your Calendar, scheduling meetings, and working with tasks and notes.


This course assumes that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.


You will compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes.

Target student

This course is designed for people with a basic understanding of Microsoft Windows who need to learn how to use Microsoft® Outlook® 2003 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. This course is intended for persons interested in pursuing the Microsoft® Office Specialist certification for Outlook.

What’s next

This is the first course in this series. Outlook 2003 Level 2 Intermediate, is the next course. Students who want to learn advanced features can then take Outlook 2003 Level 3 Advanced.

Course Outline

Getting Started with Outlook

  • Log On to Outlook
  • The Outlook Environment
  • Compose and Send a Simple Message
  • Open a Message
  • Reply to a Message
  • Print a Message
  • Delete a Message

Composing Messages

  • Address a Message
  • Format a Message
  • Check Spelling and Grammar
  • Attach a File
  • Forward a Message

Managing Mail

  • Open and Save an Attachment
  • Flag a Message
  • Create a Folder
  • Move Messages to a Folder
  • Copy Messages to Folders
  • Delete a Folder

Scheduling Appointments

  • The Outlook Calendar
  • Schedule an Appointment
  • Assign a Category to an Appointment
  • Update Calendar Entries

Scheduling Meetings

  • Schedule a Meeting
  • Reply to a Meeting Request
  • Propose a New Meeting Time
  • Track Meeting Responses
  • Update a Meeting Request
  • Cancel a Meeting Request
  • Print the Calendar

Managing Contacts

  • Add a Contact
  • Sort Contacts
  • Find a Contact
  • Generate a Map
  • Edit a Contact
  • Delete a Contact
  • Print Contacts

Managing Tasks

  • Create a Task
  • Edit a Task
  • Update a Task

Using Notes

  • Create a Note
  • Edit a Note
  • Copy a Note