Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft Office Outlook to handle the emails and meeting invitations sent among employees.
In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook’s People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs.
This course is the first in a series of two Microsoft Office Outlook courses. It will provide you with the basic skills you need to start using Outlook to manage your email communications, calendar events, contact information, tasks, and notes.
This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information.
To be successful in this course, you should be familiar with using personal computers. You should be comfortable in the Windows environment and be able to use Windows to manage information. Specifically, you should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders.
Getting Started With Outlook
- Navigate the Outlook Interface
- Perform Basic Email Functions
- Use Outlook Help
- Create an Email Message
- Check Spelling and Grammar
- Format Message Content
- Attach Files and Items
- Enhance an Email Message
- Manage Automatic Message Content
Reading and Responding to Messages
- Customize Reading Options
- Work with Attachments
- Manage Your Message Responses
Managing Your Messages
- Manage Messages Using Tags, Flags, and Commands
- Organize Messages Using Folders
Managing Your Calendar
- View the Calendar
- Manage Appointments
- Manage Meetings
- Print Your Calendar
Managing Your Contacts
- Create and Update Contacts
- View and Organize Contacts
Working With Tasks and Notes
- Manage Tasks
- Manage Notes
Customizing the Outlook Environment
- Customize the Outlook Interface
- Create and Manage Quick Steps