Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information among employees. As email grew in popularity and use, most organizations found the need to implement a corporate mail management system such as Microsoft® Outlook® to handle the emails, meeting invitations, and other communications sent among employees.
In this course, you will explore the advanced features provided with the Outlook interface, such as advanced message, calendar, and contacts management. You will use the Tasks and Journal workspaces provided in the application to manage task assignments to you and others, and to record interactions you have with your colleagues. You will also share your workspaces with other users, and use Outlook data files to save and back up your important information.
This course is the second in a series of two Microsoft Outlook courses. It will provide you with the advanced skills you may need to fully and efficiently use Outlook to manage your communications and interactions with other people. You can also use this course to prepare for the Microsoft Office Specialist (MOS) certification exams for Microsoft Outlook .
This course is intended for people who have a basic understanding of Microsoft Windows and Microsoft Outlook and want or need to know how to perform more advanced tasks in Outlook.
To ensure your success, we recommend you first take the following course or possess equivalent knowledge of: Microsoft Outlook Introduction.
Configure Advanced Message Options
- Insert Advanced Characters and Objects
- Modify Message Settings, Properties, and Options
- Use Automatic Replies
Advanced Message Management
- Sort Messages
- Filter Messages
- Organize Messages
- Search Messages
- Manage Junk Mail
- Manage Your Mailbox
Advanced Calendar Management
- Manage Advanced Calendar Options
- Create Calendar Groups
- Manage Meeting Responses
Advanced Contact Management
- Edit an Electronic Business Card
- Manage Advanced Contacts Options
- Forward Contacts
- Export Contacts
Managing Activities by Using Tasks and Journal Entries
- Assign and Manage Tasks
- Record and Modify Journal Entries
Sharing Workspaces with Others
- Delegate Access to Mail Folders
- Share Your Calendar
- Share Your Contacts
Managing Outlook Data Files
- Back Up Outlook Items
- Change Data File Settings
- Configuring Email Message Security Settings