About this Course:
Introduces the capabilities of Sales Management in Dynamics 365 that allow you to track and manage the sales process from potential to close. Provides insight on sales process information. Introduces the tools available to analyse and report on sales information. Focuses on how an organization can nurture customer satisfaction through automation of business processes with Dynamics 365. Provides insight on managing all related correspondence, documents, contacts and conversations.
Before attending this course, students must have:
• General knowledge of Microsoft Windows.
• General knowledge of Microsoft Office.
This course is intended for individuals who plan to implement, use, maintain, or support Dynamics 365 in their organization. The training is intended for sales representatives, sales managers, administrators, office managers, CEOs, and consultants who want to gain foundational knowledge of the application functionality.
If you need something more custom, please get in touch with our team.
I thoroughly enjoyed this course but do feel that the duration should be extended in order to allow more time to cover all of the topics. Noel was a fantastic trainer, happy to answer any questions and very good at explaining how to do something, thank you.