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Microsoft Dynamics 365 Training Courses

Which Microsoft Dynamics 365 course is right for you?

  


Standard Microsoft Dynamics 365 Courses

Introduction to Dynamics 365 CRM for End Users & Managers

This course is a 'hands-on' introduction and is primarily focused on End Users and Managers everyday use of Dynamics 365 CRM.

Dynamics 365 for Sales

Introduces the capabilities of Sales Management in Dynamics 365 that allow you to track and manage the sales process from potential to close. Provides insight on sales process information. Introduces the tools available to analyse and report on sales information. Focuses on how an organization can nurture customer satisfaction through automation of business processes with Dynamics 365. Provides insight on managing all related correspondence, documents, contacts and conversations.

Dynamics 365 for Marketing

Please note: This course is for the new Dynamics 365 for Marketing product, rather than the older Microsoft Dynamics Marketing service (which has been discontinued by Microsoft)

Dynamics 365 Working with Customer Journeys Training Course

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