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Communication and Presentation Skills

  • Duration: 1 Day

Course Information

Overview

Description


Course Outline

Communication
  • What is communication?
  • The importance of good communication skills
Communication Barriers
  • The communication funnel
  • Identifying barriers
Questioning skills
  • Asking the right questions
  • Probing techniques
  • Listening Skills
  • Using presentations to communicate
  • Getting timings right
  • Body language

Whats included in this course?

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    Course Manual
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    Experienced Trainers
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    Certificate of Attendance
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    Unlimited Post Course Support

If you need something more custom, please get in touch with our team.

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Testimonials

  • I thoroughly enjoyed this course but do feel that the duration should be extended in order to allow more time to cover all of the topics. Noel was a fantastic trainer, happy to answer any questions and very good at explaining how to do something, thank you.

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    Laura Chesters

    HSBC