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Presentation Skills

2 Day Course
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Course Information


The course offers the delegate the opportunity to analyse and practice the skills required to research, prepare and deliver effective presentations, and to acquire the necessary confidence and delivery techniques.

Learning Outcomes

  • Organising and outlining a presentation
  • Identifying and targeting the audience
  • Determining and developing an effective presentation style
  • Identifying and utilising different presentation tools
  • Controlling and guiding the audience

Target Student

Anyone whose job role requires them to prepare and deliver presentations.


No prior experience is assumed.

Course Outline

1. Planning a Presentation
  • Defining Objectives and Content
  • Identifying the Audience
  • Targeting a Specific Audience
  • Outlining and Detailing the Presentation Content
  • Preparing Notes and Prompts
2. Presentation Techniques
  • Examining Personal Styles
  • Using Body Language
  • Overcoming Barriers
  • Voice Projection
  • Variation and Emphasis
  • Avoiding Jargon
  • The Benefits of Rehearsing
3. Audience Control
  • Questioning Techniques and Control
  • Dealing with Objections
  • Avoiding Awkward Situations
  • Building Rapport
  • Pre-empting and Analysing of Feedback
  • Creating an Interactive Audience
4. Use of Presentation Tools
  • Understanding the Purpose of the Presentation Tools
  • Props not “Props”
  • Ensuring Variety and Effect
  • Quick Thinking and Improvisation
5. Practical Session

Private Courses

We can arrange your own private Sales and Customer Service course.


Have us build a custom private course tailored to your needs.

Cost Effective

If you are looking to training a group of people private courses can be very cost effective.

Post Course Support

Unlimited post course email support on the course topics.

What Our Clients Think

Excellent course, The trainer was very helpful and taught the group a wide range of new Word skills.

Ben Cooper - TSS

Trainer was very engaging, spent time explaining topics clearly.

Laura Choake - Desoutter Industrial Tools

The trainer did a fantastic job of delivering the course and providing understanding

Niall Simmons - Haven Power

Very good introduction. Well paced and suited a range of experience levels.

Felicity Howdle - Health Education England

The trainer was an amazing lecturer and the vba course was very usefull and well structured. Thank you.

Veronika Panton - Haven Power

I found the course very relevant to a lot of the day-to-day work I do.

Sian Stephenson - Aldi Stores Ltd

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