This course is designed to provide an introduction to the “hands-on” skills and methods required of staff working in a customer-orientated environment. Each topic will be investigated, with practical examples and scenarios allowing the delegates to relate the recommended techniques to their working environment.
We can arrange your own private Sales and Customer Service course.
Have us build a custom private course tailored to your needs.
If you are looking to training a group of people private courses can be very cost effective.
Unlimited post course email support on the course topics.
Really good course. lots of hands on practice and clear explanations.
The course was fantastic - I couldn't recommend it enough!
The trainer was an excellent tutor. He did check all of the group was able to keep up and if there were any problems or questions of the attendants, he was always willing to help.
Cannot fault the content & delivery of the course at all. A brilliant service from start to finish. Thank you Systematix.
The trainer was fantastic and very knowledgable!
Trainer was very engaging, spent time explaining topics clearly.