Remote Training - All our taught courses can now be attended from any location.
Click to Learn More ››

banner image

Course Information


This course is designed to provide a framework of the skills necessary for the planning and implementation of successful negotiation.

Skills Gained

  • Understanding the aims of the negotiation process
  • Assessing the implications of negotiation
  • Analysing and maximising personal negotiation styles
  • Building better teams through negotiation


  • Defining and planning objectives
  • Agreeing a negotiation strategy
  • Establishing your own BATNA (Best Alternative to a Negotiated Agreement)
  • Setting and meeting expectations
  • Ensuring beliefs and assumptions of both parties
  • Identifying areas of agreement
  • Identifying points of leverage
  • Identifying barriers
  • Appreciating the need for flexibility and sensitivity
  • Deciding on the negotiation team
  • Methods and ways for handling and overcoming negotiation deadlocks
  • Improving success when negotiating in a “crisis situations”
  • Practical solutions to integrated bargaining
  • Formalising the negotiation agreement
  • Understanding negotiation power
  • Constructive, Obstructive, Jumping, and Personal power (DECKS)
Public Dates & Prices

There are currently no public dates for this course. This course can be run as a private course either at one of our training centers or at your offices. To get pricing for this use our quote wizard to generate a customised quote or call us on 0118 324 3000 to discuss your requirements.

corse icon
2 Days


  • Noel was an excellent tutor. He did check all of the group was able to keep up and if there were any problems or questions of the attendants, he was always willing to help.

    Marianne Seager - Wincanton
  • This was a really good training, nicely paced, very useful and well presented. Thank you, Stuart!

    Joris Latinne - Oracle