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Negotiation Skills

  • Duration: 2 Days

Course Information


This course is designed to provide a framework of the skills necessary for the planning and implementation of successful negotiation.

Skills Gained

  • Understanding the aims of the negotiation process
  • Assessing the implications of negotiation
  • Analysing and maximising personal negotiation styles
  • Building better teams through negotiation

Course Outline

The Negotiation Process
  • Defining and planning objectives
  • Agreeing a negotiation strategy
  • Establishing your own BATNA (Best Alternative to a Negotiated Agreement)
  • Setting and meeting expectations
  • Ensuring beliefs and assumptions of both parties
  • Identifying areas of agreement
  • Identifying points of leverage
  • Identifying barriers
Negotiation Techniques
  • Appreciating the need for flexibility and sensitivity
  • Deciding on the negotiation team
  • Methods and ways for handling and overcoming negotiation deadlocks
  • Improving success when negotiating in a “crisis situations”
  • Practical solutions to integrated bargaining
  • Formalising the negotiation agreement
  • Understanding negotiation power
  • Constructive, Obstructive, Jumping, and Personal power (DECKS)
Practical Session

Whats included in this course?

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    Course Manual
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    Experienced Trainers
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    Certificate of Attendance
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    Unlimited Post Course Support

If you need something more custom, please get in touch with our team.

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  • I thoroughly enjoyed this course but do feel that the duration should be extended in order to allow more time to cover all of the topics. Noel was a fantastic trainer, happy to answer any questions and very good at explaining how to do something, thank you.

    Laura Chesters