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Managing People

2 Day Course
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Course Information


To develop and implement personal management skills by learning and practising ideas, concepts and techniques for managing yourself and others.

Course Outline

1. Introduction to Management
  • The Myers-Briggs personality indicator
  • Positive visualisation
  • Management structures and theories
  • Roles, skills and objectives
2. Objectives Planning and Implementation
  • Short and long-term planning
  • Defining objectives and creating strategies/goals
  • Designing work plans and schedules
  • Job design and allocation
  • Coaching and counselling
  • Personal and team development planning
3. Client Management
  • Identifying and dealing with customers and clients
  • Initiating communication
  • Building relationships
  • Understanding client culture and requirements
  • Ensuring effective feedback
4. Personal Management Skills
  • NLP (Neurolinguistic programming)
  • Types and situations of communication
  • Time management
  • Decision-making and problem solving
  • Influencing skills and techniques
  • Delegation and empowerment/objective>
5. Practical Session
6. Summary

Private Courses

We can arrange your own private Management course.


Have us build a custom private course tailored to your needs.

Cost Effective

If you are looking to training a group of people private courses can be very cost effective.

Post Course Support

Unlimited post course email support on the course topics.

What Our Clients Think

Course was well adjusted to consider the business perspective - considering commonly needed calculations, time based data analysis etc.

Suvi Salminen - Crane CPE

The course was fantastic - I couldn't recommend it enough!

Bonnie Donaghue - IRI

The pace he delivered the course was perfect and he explained everything so clearly and in a way I could understand.

Jessica Homer - All About Food

This course was excellent and I am delighted with how much I have achieved. The trainer was very friendly and approachable.

Rosie Heath - Licensed Trade Charity

Fantastic tutor. Great course! Thank you.

Joel Weaver - Science Ltd

Very good course. I've been using the software constantly in the last three months and still learnt a lot.

George Martin - NHS North of England

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