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Course Information


To develop and implement personal management skills by learning and practising ideas, concepts and techniques for managing yourself and others.


  • The Myers-Briggs personality indicator
  • Positive visualisation
  • Management structures and theories
  • Roles, skills and objectives
  • Short and long-term planning
  • Defining objectives and creating strategies/goals
  • Designing work plans and schedules
  • Job design and allocation
  • Coaching and counselling
  • Personal and team development planning
  • Identifying and dealing with customers and clients
  • Initiating communication
  • Building relationships
  • Understanding client culture and requirements
  • Ensuring effective feedback
  • NLP (Neurolinguistic programming)
  • Types and situations of communication
  • Time management
  • Decision-making and problem solving
  • Influencing skills and techniques
  • Delegation and empowerment/objective>
Public Dates & Prices

There are currently no public dates for this course. This course can be run as a private course either at one of our training centers or at your offices. To get pricing for this use our quote wizard to generate a customised quote or call us on 0118 324 3000 to discuss your requirements.

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2 Days


  • Noel was an excellent tutor. He did check all of the group was able to keep up and if there were any problems or questions of the attendants, he was always willing to help.

    Marianne Seager-Wincanton
  • This was a really good training, nicely paced, very useful and well presented. Thank you, Stuart!

    Joris Latinne-Oracle