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Facilitation Skills

  • Duration: 1 Day

Course Information

Overview

The purpose of the Facilitation Skills training course is to provide delegates with the skills they require to improve group and team activities within the working environment. The facilitator’s role is designed to enable all participants of an assemblage to reach a satisfactory conclusion – a requirement more imperative in today’s complex world of business processes.


Course Outline

Understanding Facilitation
  • What is Facilitation?
  • The Facilitation Theory
Identifying Facilitation Skills
  • Identifying the Main Obstacles to Successful Facilitation
  • Behavioural Criteria of a Good Facilitator
  • Examining the Task, People, and Process Interaction
  • Identifying the Facilitation Process
  • The Group Life Cycle
  • Individual Roles in a Group
  • The Role of the Facilitator
Event Organisation
  • Agenda, Arrangements, Agree!
  • Introduction – Setting the Mood
  • Terms of Reference
Meeting Management Skills
  • Multi-Directional Communication
  • NLP Indicators
  • Dialogue - Questions and Questioning Questions
  • Observation Tools
Intervention
  • Understanding the Intervention Technique
  • Unblocking
  • Energy Flow - Maintaining Momentum
  • Conflict, Clarification, and Conciliation
  • Problem Members
Outcome
  • Summary
  • Action Agendas
  • Evaluation – Timing and Benefits

Whats included in this course?

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    Course Manual
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    Experienced Trainers
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    Certificate of Attendance
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    Unlimited Post Course Support

If you need something more custom, please get in touch with our team.

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Testimonials

  • I thoroughly enjoyed this course but do feel that the duration should be extended in order to allow more time to cover all of the topics. Noel was a fantastic trainer, happy to answer any questions and very good at explaining how to do something, thank you.

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    Laura Chesters

    HSBC