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Facilitation Skills

1 Day Course
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Course Information


The purpose of the Facilitation Skills training course is to provide delegates with the skills they require to improve group and team activities within the working environment. The facilitator’s role is designed to enable all participants of an assemblage to reach a satisfactory conclusion – a requirement more imperative in today’s complex world of business processes.

Course Outline

1. Understanding Facilitation
  • What is Facilitation?
  • The Facilitation Theory
2. Identifying Facilitation Skills
  • Identifying the Main Obstacles to Successful Facilitation
  • Behavioural Criteria of a Good Facilitator
  • Examining the Task, People, and Process Interaction
  • Identifying the Facilitation Process
  • The Group Life Cycle
  • Individual Roles in a Group
  • The Role of the Facilitator
3. Event Organisation
  • Agenda, Arrangements, Agree!
  • Introduction – Setting the Mood
  • Terms of Reference
4. Meeting Management Skills
  • Multi-Directional Communication
  • NLP Indicators
  • Dialogue - Questions and Questioning Questions
  • Observation Tools
5. Intervention
  • Understanding the Intervention Technique
  • Unblocking
  • Energy Flow - Maintaining Momentum
  • Conflict, Clarification, and Conciliation
  • Problem Members
6. Outcome
  • Summary
  • Action Agendas
  • Evaluation – Timing and Benefits

Private Courses

We can arrange your own private Management course.


Have us build a custom private course tailored to your needs.

Cost Effective

If you are looking to training a group of people private courses can be very cost effective.

Post Course Support

Unlimited post course email support on the course topics.

What Our Clients Think

The trainer did a fantastic job of delivering the course and providing understanding

Niall Simmons - Haven Power

Very clear instruction, pace was kept moving, great snippets of advice given.

Robert Montgomery - Liberty Aluminium Technologies

The trainer was fantastic and very knowledgable!

Harriet Woollam - Galloping Gourmet

The trainer was an excellent tutor. He did check all of the group was able to keep up and if there were any problems or questions of the attendants, he was always willing to help.

Marianne Seager - Wincanton

Very good introduction. Well paced and suited a range of experience levels.

Felicity Howdle - Health Education England

Really enjoyable and relevant, Stuart was brilliant!

Vicky Fox - Charity Link

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