The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This one-day workshop will provide participants with opportunities to explore their responsibilities within their role as a leader (supervisor or manager) in a customer service environment.
This one-day workshop will help you teach participants:
We can arrange your own private Human Resources course.
Have us build a custom private course tailored to your needs.
If you are looking to training a group of people private courses can be very cost effective.
Unlimited post course email support on the course topics.
Got a really good and rounded training session. It met more than my original needs, and has given me great confidence.
This course was great, the trainer was very knowledgeable and has improved my knowledge considerably. The facilities are fantastic. Thank You!
Trainer was very engaging, spent time explaining topics clearly.
The trainer demonstrated a deep and knowledgeable understanding of the software and was able to simplify its complexities.
Very good, trainer was excellent.
The trainer did a fantastic job of delivering the course and providing understanding