The need to lead, model, and promote the organizational values within a customer service environment is essential for business success. This one-day workshop will provide participants with opportunities to explore their responsibilities within their role as a leader (supervisor or manager) in a customer service environment.
This one-day workshop will help you teach participants:
We can arrange your own private Human Resources course.
Have us build a custom private course tailored to your needs.
If you are looking to training a group of people private courses can be very cost effective.
Unlimited post course email support on the course topics.
This course was excellent and I am delighted with how much I have achieved. The trainer was very friendly and approachable.
A great course. The trainers experience and knowledge is a great asset.
This was a really good training, nicely paced, very useful and well presented. Thank you, Stuart!
Trainer was very engaging, spent time explaining topics clearly.
As usual a first class training course.
Course is well structured and instructor delivered the content, and more, perfectly. No question left unanswered, no theory unexplained.