Systematix Computer Training

Decision Making and Problem Solving

1 day

Objective

This course is intended to provide the delegate with an effective and reliable decision-making framework, and to identify appropriate methods of solving problems in complex environments.

Skills Gained:

  • Effectiveness in identifying problems
  • Analysis and utilisation of thinking styles
  • Knowing how and why to seek disconfirming evidence
  • Appreciating benefits and risks in decision making
  • Pre-empting and preventing problems with a “solutions” strategy

Day 1

Analysis Techniques

  • Identifying concerns and issues, causes and effects
  • Devising a decision-making framework
  • Listing considerations, alternatives, weighting

Approach Identification and Modification

  • Understanding the thinking process
  • Conceptual reflective and visual thinking
  • Avoiding the entrapment bias
  • Disciplines in seeking contrary evidence to ensure accurate information-gathering techniques

Day 2

Decision Analysis

  • Agreeing practical objectives
  • Grading options, risks and issues
  • Over-viewing evaluation techniques
  • Swot analysis, decision trees, force field analysis pmi
  • Impact analysis

Problem and Solutions Strategy

  • Cause and effect
  • Process steps
  • Preventative and contingent actions
  • Separating and prioritising issues
  • Evaluating choices and the consequences
  • Hindsight evaluation and benefits analysis

Practical Session

Summary


Systematix Training - tel: 0118 3243000 - www.systematix.co.uk
Decision Making and Problem Solving training courses