Decision Making and Problem Solving

1 day

Objective

This course is intended to provide the delegate with an effective and reliable decision-making framework, and to identify appropriate methods of solving problems in complex environments.

Skills Gained:

Effectiveness in identifying problems
Analysis and utilisation of thinking styles
Knowing how and why to seek disconfirming evidence
Appreciating benefits and risks in decision making
Pre-empting and preventing problems with a “solutions” strategy

Day 1

Analysis Techniques

Identifying concerns and issues, causes and effects
Devising a decision-making framework
Listing considerations, alternatives, weighting

Approach Identification and Modification

Understanding the thinking process
Conceptual reflective and visual thinking
Avoiding the entrapment bias
Disciplines in seeking contrary evidence to ensure accurate information-gathering techniques

Day 2

Decision Analysis

Agreeing practical objectives
Grading options, risks and issues
Over-viewing evaluation techniques
Swot analysis, decision trees, force field analysis pmi
Impact analysis

Problem and Solutions Strategy

Cause and effect
Process steps
Preventative and contingent actions
Separating and prioritising issues
Evaluating choices and the consequences
Hindsight evaluation and benefits analysis

Practical Session

Summary

Systematix Training - tel: 0118 3243000 - www.systematix.co.uk
Decision Making and Problem Solving training courses