Business Mentoring

1 day

Objective

Mentoring in the business environment is increasingly accepted as a professional and personal development tool. The objective of this course is to provide individuals with the skills required to enhance and stimulate individual learning and development process, in order to provide the following benefits:

Improve performance by enhancing morale, motivation and productivity
Increase individual value and connectivity
Promote acceptance and adaptation to change and transition
Achieve a balance between fulfilling organisational objectives and goals and personal development

Understanding Change

Exploring Needs
Establishing Motivation
Investigating Desires
Encouraging Commitment to Action
Developing Personal Growth

Promoting Development

Developing Personal Competencies
Creating Development Alliances
Avoiding Unproductive Dependencies
Identifying Achievable Goals
Personal Competence
Evaluating Outcomes
Objective Measures

Questioning Techniques

Facilitating Thought Processes
Identifying Solutions and Actions
Observing, Listening and Asking
Adopting a Positive Regard
Avoiding a Judgemental Attitude

Personal Skills

Knowledge and Understanding Processes
Developing Listening Skills
Adopting Supportive Styles
Reserving Judgement!
Managing Relationships
Structuring and Measuring Performance Outcome