Exchange Server 2003 Training Courses | Microsoft Upgrading Your Skills from Microsoft Exchange Server 5.5 to Microsoft Exchange Server 2003

Publisher:	Microsoft
Version:	2003
Length:	3 day s
Course-ID:	MS2009

Introduction
This three-day instructor-led course provides students with the new knowledge and skills necessary to update and support a reliable, secure infrastructure for creating, storing, and sharing information using Exchange Server 2003 in a medium- to large-sized (250 to 5,000 seats) messaging environment. This course places each concept in context to the knowledge the students have already gained through their work with Exchange Server 5.5. It provides a significant amount of hands-on labs, practices, and assessments that allow students to become proficient in the skills needed to update and support Exchange Server 2003.

Audience
This course is intended for Systems Engineers already skilled in Exchange Server 5.5 support tasks who work in medium to large environments (250 to 5,000 seats) with multiple physical locations, mixed client connection protocols, and wireless and Internet messaging connectivity.

At Course Completion
After completing this course, students will be able to:

Configure and manage Exchange Server 2003.
Manage interoperability between Exchange Server 2003 and Exchange 2000.
Secure Exchange Server 2003.
Manage recipients.
Manage public folders.
Manage address lists.
Implement and manage client access with Internet protocols.
Manage client configuration and connectivity.
Manage routing.
Manage mobile devices with Exchange Server 2003.
Manage data storage and hardware resources.
Plan for disaster and disaster recovery.
Back up and restore Exchange.
Perform preventive maintenance.
Migrate users from Exchange Server 5.5 to a separate Exchange Server 2003 organization.

Self-study Components
This course includes four modules for self-study. Because this is an accelerated course, these modules are assigned to students to read during the evenings of the first and second day of the course. The instructor will briefly review these modules during the following day of class.

The following modules are self-study:

Module 1: Installing and Upgrading to Exchange Server 2003
Module 4: Managing Recipients
Module 5: Managing Public Folders
Module 8: Managing Client Configuration and Connectivity

Prerequisites
Before attending this course, students must have:

Working knowledge of Microsoft Windows ServerT 2003.
Working knowledge of networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), Simple Mail Transfer Protocol (SMTP), Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocols (NNTP).
In addition, it is recommended, but not required, that students have completed:
Course 2274, Managing a Microsoft Windows Server 2003 Environment
Course 2275, Maintaining a Microsoft Windows Server 2003 Environment
Course 2276, Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts
Knowledge of Exchange Server 5.5 or Exchange 2000 Server is beneficial but not necessary.

Microsoft Certified Professional Exams
This course will help the student prepare for the following Microsoft Certified Professional exam:

Exam 70-284: Implementing and Managing Microsoft Exchange Server 2003

Course Materials
The student kit includes a comprehensive workbook and other necessary materials for this class.


Module 1: Installing and Upgrading to Exchange Server 2003 (Self-study) A requirement of a messaging administrator may be to install Exchange Server 2003 on newly acquired hardware. Because of this requirement, it is necessary for the administrator to know how to perform a clean installation of Exchange Server 2003. The administrator also needs to know how to install and use the tools that are needed to manage Exchange Server 2003. Because of the complexity involved in upgrading to Exchange Server 2003 from previous versions of Exchange, the administrator may not perform any upgrade tasks. However, it is still beneficial for the administrator to understand the overall upgrade process. Installing Exchange Server 2003 and the accompanying administrative tools is only the first step in getting a production server functioning correctly. To get a production server functioning correctly, the final two tasks to complete are covered in Module 2 and Module 3. Lessons Installing Exchange Server 2003 Installing Exchange Server 2003 in a Clustered Environment Installing and Using Exchange Management Tools and Utilities Upgrading from Exchange 2000 Server to Exchange Server 2003 After completing this module, students will be able to: Install Exchange Server 2003. Install Exchange Server 2003 in a clustered environment. Install and use Exchange management tools. Upgrade to Exchange Server 2003 from Exchange 2000. Module 2: Configuring and Managing Exchange Server 2003 After an administrator installs Exchange Server 2003, he or she must configure the server to run in their messaging environment. Configuration tasks include setting up Exchange policies to simplify administration and configuring Exchange server so that the administrator can proactively manage server performance. If the administrators use both Exchange Server 2003 and Exchange 2000 Server in their messaging environment, they must also effectively manage this mixed environment. This module describes how to configure and manage a newly installed server running Exchange Server 2003 by using the tools that are in Exchange Server 2003 and in the Windows Server 2003 family. Lessons Creating and Applying Exchange Policies Configuring Exchange Server 2003 for Proactive Management Adding and Removing Exchange Servers Discussion: Configuring and Managing Exchange Server 2003 Practices Creating a System Policies container Creating and applying recipient policies Creating a new storage group and a new store Configuring resource monitoring on an Exchange server Configuring notifications by using Exchange System Manager Configuring performance logs Configuring message tracking Adding an SMTP virtual server After completing this module, students will be able to: Create and apply Exchange policies to simplify administration. Configure Exchange Server 2003 to proactively manage server performance. Add and remove Exchange servers. Module 3: Securing Exchange Server 2003 After installing and configuring Exchange Server 2003, the administrator will need to secure the Exchange Server. Securing the Exchange Server is the final step of the three-step process of installing a new Exchange server in the actual environment. (Module 1 and 2 constitute the first two steps in this overall process.) Securing Exchange Server 2003 involves implementing antivirus strategies, implementing digital signatures and encryption features, and configuring firewalls, as well as setting administrative permissions. Lessons Preparing for and Protecting Against Viruses Securing Mailboxes Implementing Digital Signature and Encryption Capabilities Configuring Firewalls Configuring Administrative Permissions Allowing Only the Required Services to Run on Exchange Server 2003 Discussion: Securing Exchange Server 2003 Practices Creating Virus-Clean Policies and Procedures Configuring Exchange to enable connection filtering Blocking e-mail addresses and domains Implementing digital signature and encryption capabilities on Exchange Creating an Administrative Group Delegating control of an Administrative Group Installing the Windows Support Tools Configuring custom security permissions After completing this module, students will be able to: Prepare Exchange Servers to combat viruses. Secure mailboxes. Implement digital signature and encryption features. Configure firewalls. Configure administrative permissions. Allow only required services to run on Exchange Server 2003. Module 4: Managing Recipients (Self-study) Exchange Server 2003 recipients include Exchange users, contacts, and groups. Because Exchange Server 2003 maintains its directory information in the Microsoft Active Directoryr directory service, an administrator manages Exchange recipients by using Active Directory Users and Computers. Additionally, an administrator can use scripting utilities to make bulk changes to the Exchange recipient information that is stored in Active Directory. Lessons Introduction to Exchange Recipients Creating, Deleting, and Modifying Users and Contacts Managing Mailboxes Managing Mail-Enabled Groups After completing this module, students will be able to: Describe Exchange recipients and explain the messaging capability of the different Active Directory groups. Create, delete, and modify users and contacts. Manage mailboxes. Manage mail-enabled groups. Module 5: Managing Public Folders (Self-study) Public folders are an integral part of the Exchange Server 2003 messaging system. Public folders enable users in an Exchange organization to share information by using a variety of file formats. Managing public folders involves managing public folder data, as well as network access to public folders. An Exchange administrator's primary tool for managing public folders is Exchange System Manager. Lessons Managing Public Folder Data Managing Network Access to Public Folders Publishing An Outlook 2003 Form After completing this module, students will be able to: Manage public folder data. Manage network access to public folders. Create and publish a Microsoft Office Outlookr 11 form. Module 6: Managing Address Lists Users who use Exchange Server as their e-mail server typically search for other e-mail users in their company by using the global address list (GAL), which includes all the e-mail messaging recipients, including contacts with external addresses and distribution groups, in the Exchange organization. Administrators use Exchange System Manager in Exchange Server 2003 to simplify management of address lists. Administrators also use Exchange System Manager to create custom address lists that meet users' specific needs and that help them find e-mail addresses faster. Lessons Introduction to Address Lists Managing and Customizing Address Lists Discussion: Managing Address Lists Practices Creating and Customizing Address Lists Creating an offline address list Customizing display names by using the ADSI Edit snap-in Forcing Recipient Update Service to update the GAL After completing this module, students will be able to: Explain when to use different types of address lists. Manage and customize address lists. Module 7: Implementing and Managing Client Access with Internet Protocols Outlook Web Access enables users to gain access to their mailboxes by using an Internet browser. Outlook Web Access also allows users access to data that is in public folders, network shared folders, and on company intranets. Lessons Introduction to Internet Client Access Protocols Implementing a Front-End and Back-End Server Topology Implementing and Managing Outlook Web Access Discussion: Implementing and Managing Client Access with Internet Protocols Practices Choosing Internet Clients and Exchange Technologies Configuring a Secure Front-End Server Configuring S/MIME with Outlook Web Access Configuring SSL Between the Client and the Front-End Server After completing this module, students will be able to: Implement front-end and back-end servers. Implement and manage Outlook Web Access. Module 8: Managing Client Configuration and Connectivity (Self-study) Frequently, users ask messaging administrators to assist them with configuring their e-mail software or setting up specific collaborative features. This module introduces client configuration and connectivity concepts and demonstrates the common tasks that are associated with configuring and customizing Outlook 2003, including performing calendaring tasks in Outlook 2003, and installing and configuring Microsoft Outlook Express. Lessons Configuring and Customizing Outlook 2003 Performing Calendaring Tasks in Outlook 2003 Installing and Configuring Outlook Express After completing this module, students will be able to: Configure and customize Outlook 2003. Perform common calendaring tasks in Outlook 2003. Install and configure Outlook Express. Module 9: Managing Routing Messaging administrators assemble servers running Exchange Server 2003 into routing groups to control message traffic and to help Exchange route messages more efficiently. Configuring routing groups and managing their connectivity to the Internet are important parts of an administrator's day-to-day job. Lessons Explaining How Message Routing Works in an Exchange Organization Configuring Routing in an Exchange Organization Explaining Internet Connectivity Concepts and Protocols Managing Connectivity to the Internet Discussion: Managing Routing Practices Deciding on the Best Way to Connect Routing Groups Creating a Routing Group Creating a Routing Group Connector Using the Monitoring and Status tool to monitor server, connector, and resource status Explaining Internet Connectivity Concepts and Protocols Creating and configuring an SMTP connector Restricting user accounts from sending Internet e-mail Configuring Exchange to use an SMTP relay host Configuring the SMTP connector to override relay settings on the SMTP virtual server Configuring Exchange to pull e-mail from another server by using ETRN After completing this module, students will be able to: Explain how message routing works in an Exchange organization. Configure routing in an Exchange organization. Explain Internet connectivity concepts and protocols. Manage connectivity to the Internet. Module 10: Managing Mobile Devices with Exchange Server 2003 This module introduces students to the new mobility feature of Exchange Server 2003. Lessons Managing Mobile Service Components Enabling User Accounts for Mobile Access Discussion: Managing Mobile Devices with Exchange Server 2003 Practices Securing Outlook Mobile Access by Configuring SSL on the Virtual Directory Using Microsoft Internet Explorer 6.0 to Connect to your Inbox After completing this module, students will be able to: Manage mobility components. Provision users for mobile access. Module 11: Managing Data Storage and Hardware Resources To manage and optimally use Exchange data storage, messaging administrators must understand how Exchange Server 2003 stores data and what storage technologies it uses. Administrators must also understand what effects hardware components have on Exchange performance and the steps that they can take to improve performance. Lessons Managing Data Storage Managing Disk Space Managing Hardware Upgrades Discussion: Managing Data Storage and Hardware Resources Practices Enabling circular logging on a storage group Configuring Exchange Performance Settings After completing this module, students will be able to: Manage data storage. Manage disk space. Manage hardware upgrades. Module 12: Planning for and Recovering from Disasters The importance of preparing for the disaster recovery of the messaging system cannot be overemphasized. This module discusses not only how to create a planning document for disaster recovery, but it also explains the various procedures that are involved in backing up and restoring the messaging system. Lessons Planning for Disaster Recovery Backing Up Exchange Server 2003 Restoring Exchange Server 2003 Stores Restoring Exchange Server 2003 Servers Discussion: Planning for and Recovering from Disasters Practices Planning for Disaster Recovery Performing an Online Backup of a Storage Group Starting the Volume Shadow Copy Service Using the Mailbox Recovery Center to Reconnect Deleted Mailboxes Restoring a Mailbox Store from Backup Using Outlook Web Access to restore deleted messages Restoring mailbox data by using a Recovery Storage Group After completing this module, students will be able to: Create a plan for disaster recovery in the Exchange environment. Back up Exchange Server 2003. Restore Exchange 2003 stores. Restore Exchange 2003 servers. Module 13: Performing Preventive Maintenance Preventative maintenance is the key to ensuring the availability and reliability of the messaging system. By categorizing and scheduling maintenance tasks accordingly, messaging administrators can approach their administrative tasks in an organized, systematic manner. Lessons Performing Daily Exchange Maintenance Performing Scheduled Exchange Maintenance Performing On-Demand Exchange Maintenance Discussion: Performing Preventive Maintenance Practices Checking Monitoring and Status for potential issues Verifying queues have no long-term undelivered messages Checking the SMTP log for problems Checking for over-limit mailboxes Cleaning mailboxes Managing the Badmail folder Configuring the Postmaster mailbox that will receive NDRs Defragmenting an Exchange store Verifying a mailbox store by using Isinteg.exe After completing this module, students will be able to: Perform daily Exchange maintenance. Perform scheduled Exchange maintenance. Perform on-demand Exchange maintenance. Module 14: Migrating Users from Exchange Server 5.5 to Exchange Server 2003 Because it is common for companies to merge, many messaging administrators must implement messaging deployment plans to support the merging of established messaging systems. This module teaches administrators how to migrate the Exchange Server 5.5 messaging system of a company running a Microsoft Windows NTr 4.0 domain into the Exchange Server 2003 messaging system of another company running Windows Server 2003 and Active Directory. These same steps can also be used to merge two organizations that use either Exchange 2000 or Exchange 2003. Lessons Populating Active Directory with Windows NT 4.0 User and Group Accounts Connecting the Exchange 5.5 Directory to Active Directory Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization Discussion: Migrating Users from Exchange Server 5.5 to Exchange Server 2003 Practices Creating a trust between a Windows NT 4.0 domain and an Active Directory domain Installing ADMT Migrating user accounts using ADMT Migrating group accounts using ADMT Migrating Exchange 5.5 mailbox ACLs using ADMT Verifying a successful user and group account migration Installing the Active Directory Connector (ADC) Configuring resource mailbox properties Configuring an inter-organizational connection agreement Verifying synchronization Organizing objects in Active Directory Moving Mailboxes from Exchange 5.5 to Exchange 2003 Replicating public folders from Exchange 5.5 to Exchange 2003 After completing this module, students will be able to: Populate Active Directory with Windows NT 4.0 user and group accounts. Connect the Exchange 5.5 directory to Active Directory. Move mailbox and public folder contents into an Exchange Server 2003 organization.

Module 1: Installing and Upgrading to Exchange Server 2003 (Self-study)
A requirement of a messaging administrator may be to install Exchange Server 2003 on newly acquired hardware. Because of this requirement, it is necessary for the administrator to know how to perform a clean installation of Exchange Server 2003. The administrator also needs to know how to install and use the tools that are needed to manage Exchange Server 2003.

Because of the complexity involved in upgrading to Exchange Server 2003 from previous versions of Exchange, the administrator may not perform any upgrade tasks. However, it is still beneficial for the administrator to understand the overall upgrade process.

Installing Exchange Server 2003 and the accompanying administrative tools is only the first step in getting a production server functioning correctly. To get a production server functioning correctly, the final two tasks to complete are covered in Module 2 and Module 3.

Lessons
Installing Exchange Server 2003
Installing Exchange Server 2003 in a Clustered Environment
Installing and Using Exchange Management Tools and Utilities
Upgrading from Exchange 2000 Server to Exchange Server 2003

After completing this module, students will be able to:

Install Exchange Server 2003.
Install Exchange Server 2003 in a clustered environment.
Install and use Exchange management tools.
Upgrade to Exchange Server 2003 from Exchange 2000.

Module 2: Configuring and Managing Exchange Server 2003
After an administrator installs Exchange Server 2003, he or she must configure the server to run in their messaging environment. Configuration tasks include setting up Exchange policies to simplify administration and configuring Exchange server so that the administrator can proactively manage server performance. If the administrators use both Exchange Server 2003 and Exchange 2000 Server in their messaging environment, they must also effectively manage this mixed environment.

This module describes how to configure and manage a newly installed server running Exchange Server 2003 by using the tools that are in Exchange Server 2003 and in the Windows Server 2003 family.

Lessons
Creating and Applying Exchange Policies
Configuring Exchange Server 2003 for Proactive Management
Adding and Removing Exchange Servers
Discussion: Configuring and Managing Exchange Server 2003

Practices
Creating a System Policies container
Creating and applying recipient policies
Creating a new storage group and a new store
Configuring resource monitoring on an Exchange server
Configuring notifications by using Exchange System Manager
Configuring performance logs
Configuring message tracking
Adding an SMTP virtual server

After completing this module, students will be able to:

Create and apply Exchange policies to simplify administration.
Configure Exchange Server 2003 to proactively manage server performance.
Add and remove Exchange servers.

Module 3: Securing Exchange Server 2003
After installing and configuring Exchange Server 2003, the administrator will need to secure the Exchange Server. Securing the Exchange Server is the final step of the three-step process of installing a new Exchange server in the actual environment. (Module 1 and 2 constitute the first two steps in this overall process.) Securing Exchange Server 2003 involves implementing antivirus strategies, implementing digital signatures and encryption features, and configuring firewalls, as well as setting administrative permissions.

Lessons
Preparing for and Protecting Against Viruses
Securing Mailboxes
Implementing Digital Signature and Encryption Capabilities
Configuring Firewalls
Configuring Administrative Permissions
Allowing Only the Required Services to Run on Exchange Server 2003
Discussion: Securing Exchange Server 2003

Practices
Creating Virus-Clean Policies and Procedures
Configuring Exchange to enable connection filtering
Blocking e-mail addresses and domains
Implementing digital signature and encryption capabilities on Exchange
Creating an Administrative Group
Delegating control of an Administrative Group
Installing the Windows Support Tools
Configuring custom security permissions

After completing this module, students will be able to:

Prepare Exchange Servers to combat viruses.
Secure mailboxes.
Implement digital signature and encryption features.
Configure firewalls.
Configure administrative permissions.
Allow only required services to run on Exchange Server 2003.

Module 4: Managing Recipients (Self-study)
Exchange Server 2003 recipients include Exchange users, contacts, and groups. Because Exchange Server 2003 maintains its directory information in the Microsoft Active Directoryr directory service, an administrator manages Exchange recipients by using Active Directory Users and Computers. Additionally, an administrator can use scripting utilities to make bulk changes to the Exchange recipient information that is stored in Active Directory.

Lessons
Introduction to Exchange Recipients
Creating, Deleting, and Modifying Users and Contacts
Managing Mailboxes
Managing Mail-Enabled Groups

After completing this module, students will be able to:

Describe Exchange recipients and explain the messaging capability of the different Active Directory groups.
Create, delete, and modify users and contacts.
Manage mailboxes.
Manage mail-enabled groups.

Module 5: Managing Public Folders (Self-study)
Public folders are an integral part of the Exchange Server 2003 messaging system. Public folders enable users in an Exchange organization to share information by using a variety of file formats.

Managing public folders involves managing public folder data, as well as network access to public folders. An Exchange administrator's primary tool for managing public folders is Exchange System Manager.

Lessons
Managing Public Folder Data
Managing Network Access to Public Folders
Publishing An Outlook 2003 Form

After completing this module, students will be able to:

Manage public folder data.
Manage network access to public folders.
Create and publish a Microsoft Office Outlookr 11 form.

Module 6: Managing Address Lists
Users who use Exchange Server as their e-mail server typically search for other e-mail users in their company by using the global address list (GAL), which includes all the e-mail messaging recipients, including contacts with external addresses and distribution groups, in the Exchange organization. Administrators use Exchange System Manager in Exchange Server 2003 to simplify management of address lists. Administrators also use Exchange System Manager to create custom address lists that meet users' specific needs and that help them find e-mail addresses faster.

Lessons
Introduction to Address Lists
Managing and Customizing Address Lists
Discussion: Managing Address Lists

Practices
Creating and Customizing Address Lists
Creating an offline address list
Customizing display names by using the ADSI Edit snap-in
Forcing Recipient Update Service to update the GAL

After completing this module, students will be able to:

Explain when to use different types of address lists.
Manage and customize address lists.

Module 7: Implementing and Managing Client Access with Internet Protocols
Outlook Web Access enables users to gain access to their mailboxes by using an Internet browser. Outlook Web Access also allows users access to data that is in public folders, network shared folders, and on company intranets.

Lessons
Introduction to Internet Client Access Protocols
Implementing a Front-End and Back-End Server Topology
Implementing and Managing Outlook Web Access
Discussion: Implementing and Managing Client Access with Internet Protocols

Practices
Choosing Internet Clients and Exchange Technologies
Configuring a Secure Front-End Server
Configuring S/MIME with Outlook Web Access
Configuring SSL Between the Client and the Front-End Server

After completing this module, students will be able to:

Implement front-end and back-end servers.
Implement and manage Outlook Web Access.

Module 8: Managing Client Configuration and Connectivity (Self-study)
Frequently, users ask messaging administrators to assist them with configuring their e-mail software or setting up specific collaborative features. This module introduces client configuration and connectivity concepts and demonstrates the common tasks that are associated with configuring and customizing Outlook 2003, including performing calendaring tasks in Outlook 2003, and installing and configuring Microsoft Outlook Express.

Lessons
Configuring and Customizing Outlook 2003
Performing Calendaring Tasks in Outlook 2003
Installing and Configuring Outlook Express

After completing this module, students will be able to:

Configure and customize Outlook 2003.
Perform common calendaring tasks in Outlook 2003.
Install and configure Outlook Express.

Module 9: Managing Routing
Messaging administrators assemble servers running Exchange Server 2003 into routing groups to control message traffic and to help Exchange route messages more efficiently. Configuring routing groups and managing their connectivity to the Internet are important parts of an administrator's day-to-day job.

Lessons
Explaining How Message Routing Works in an Exchange Organization
Configuring Routing in an Exchange Organization
Explaining Internet Connectivity Concepts and Protocols
Managing Connectivity to the Internet
Discussion: Managing Routing

Practices
Deciding on the Best Way to Connect Routing Groups
Creating a Routing Group
Creating a Routing Group Connector
Using the Monitoring and Status tool to monitor server, connector, and resource status
Explaining Internet Connectivity Concepts and Protocols
Creating and configuring an SMTP connector
Restricting user accounts from sending Internet e-mail
Configuring Exchange to use an SMTP relay host
Configuring the SMTP connector to override relay settings on the SMTP virtual server
Configuring Exchange to pull e-mail from another server by using ETRN

After completing this module, students will be able to:

Explain how message routing works in an Exchange organization.
Configure routing in an Exchange organization.
Explain Internet connectivity concepts and protocols.
Manage connectivity to the Internet.

Module 10: Managing Mobile Devices with Exchange Server 2003
This module introduces students to the new mobility feature of Exchange Server 2003.

Lessons
Managing Mobile Service Components
Enabling User Accounts for Mobile Access
Discussion: Managing Mobile Devices with Exchange Server 2003

Practices
Securing Outlook Mobile Access by Configuring SSL on the Virtual Directory
Using Microsoft Internet Explorer 6.0 to Connect to your Inbox

After completing this module, students will be able to:

Manage mobility components.
Provision users for mobile access.

Module 11: Managing Data Storage and Hardware Resources
To manage and optimally use Exchange data storage, messaging administrators must understand how Exchange Server 2003 stores data and what storage technologies it uses. Administrators must also understand what effects hardware components have on Exchange performance and the steps that they can take to improve performance.

Lessons
Managing Data Storage
Managing Disk Space
Managing Hardware Upgrades
Discussion: Managing Data Storage and Hardware Resources

Practices
Enabling circular logging on a storage group
Configuring Exchange Performance Settings

After completing this module, students will be able to:

Manage data storage.
Manage disk space.
Manage hardware upgrades.

Module 12: Planning for and Recovering from Disasters
The importance of preparing for the disaster recovery of the messaging system cannot be overemphasized. This module discusses not only how to create a planning document for disaster recovery, but it also explains the various procedures that are involved in backing up and restoring the messaging system.

Lessons
Planning for Disaster Recovery
Backing Up Exchange Server 2003
Restoring Exchange Server 2003 Stores
Restoring Exchange Server 2003 Servers
Discussion: Planning for and Recovering from Disasters

Practices
Planning for Disaster Recovery
Performing an Online Backup of a Storage Group
Starting the Volume Shadow Copy Service
Using the Mailbox Recovery Center to Reconnect Deleted Mailboxes
Restoring a Mailbox Store from Backup
Using Outlook Web Access to restore deleted messages
Restoring mailbox data by using a Recovery Storage Group

After completing this module, students will be able to:

Create a plan for disaster recovery in the Exchange environment.
Back up Exchange Server 2003.
Restore Exchange 2003 stores.
Restore Exchange 2003 servers.

Module 13: Performing Preventive Maintenance
Preventative maintenance is the key to ensuring the availability and reliability of the messaging system. By categorizing and scheduling maintenance tasks accordingly, messaging administrators can approach their administrative tasks in an organized, systematic manner.

Lessons
Performing Daily Exchange Maintenance
Performing Scheduled Exchange Maintenance
Performing On-Demand Exchange Maintenance
Discussion: Performing Preventive Maintenance

Practices
Checking Monitoring and Status for potential issues
Verifying queues have no long-term undelivered messages
Checking the SMTP log for problems
Checking for over-limit mailboxes
Cleaning mailboxes
Managing the Badmail folder
Configuring the Postmaster mailbox that will receive NDRs
Defragmenting an Exchange store
Verifying a mailbox store by using Isinteg.exe

After completing this module, students will be able to:

Perform daily Exchange maintenance.
Perform scheduled Exchange maintenance.
Perform on-demand Exchange maintenance.

Module 14: Migrating Users from Exchange Server 5.5 to Exchange Server 2003
Because it is common for companies to merge, many messaging administrators must implement messaging deployment plans to support the merging of established messaging systems. This module teaches administrators how to migrate the Exchange Server 5.5 messaging system of a company running a Microsoft Windows NTr 4.0 domain into the Exchange Server 2003 messaging system of another company running Windows Server 2003 and Active Directory. These same steps can also be used to merge two organizations that use either Exchange 2000 or Exchange 2003.

Lessons
Populating Active Directory with Windows NT 4.0 User and Group Accounts
Connecting the Exchange 5.5 Directory to Active Directory
Moving Mailbox and Public Folder Contents into an Exchange Server 2003 Organization
Discussion: Migrating Users from Exchange Server 5.5 to Exchange Server 2003

Practices
Creating a trust between a Windows NT 4.0 domain and an Active Directory domain
Installing ADMT
Migrating user accounts using ADMT
Migrating group accounts using ADMT
Migrating Exchange 5.5 mailbox ACLs using ADMT
Verifying a successful user and group account migration
Installing the Active Directory Connector (ADC)
Configuring resource mailbox properties
Configuring an inter-organizational connection agreement
Verifying synchronization
Organizing objects in Active Directory
Moving Mailboxes from Exchange 5.5 to Exchange 2003
Replicating public folders from Exchange 5.5 to Exchange 2003

After completing this module, students will be able to:

Populate Active Directory with Windows NT 4.0 user and group accounts.
Connect the Exchange 5.5 directory to Active Directory.
Move mailbox and public folder contents into an Exchange Server 2003 organization.