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2 day course

Personal Effectiveness

Day 1

Effectiveness in the Work Environment

  • Behaviour patterns and categories
  • Life positions
  • Team contribution

Reading Communication

  • Different modes and motives of communication
  • Written, verbal, and visual communication
  • Identifying and understanding communication barriers
  • Interactive speech
  • Action planning for constructive dialogue

Assertiveness Techniques

  • Approach analysis
  • Behavioural techniques
  • Identifying and managing conflict
  • Open dialogue method
  • Overcoming barriers

Day 2

Decision-Making and Problem-Solving

  • Identifying and prioritising objectives
  • Creative and conceptual thinking
  • Risk awareness
  • Positive vs. negative

Time Management and Organisational Skills

  • Personal planning principles
  • Goal and priority setting
  • Time-savers and time-bandits

Practical Session

Summary

Objective

This course provides methods and techniques that will allow the individual to develop personal, communication and priority skills, to enable the delegate to work efficiently and effectively with colleagues, management and clients.

Skills Gained:

  • Identify and maximise working methods both as an individual and a team-player
  • Develop and improve decision-making skills
  • Communicate effectively
  • Understand the benefits of assertive
  • Apply a methodical and effective approach to problem solving and decision-making
  • Organise personal time efficiently

Private Training Courses

We offer private training courses which may be delivered at our training centre or at your premises on dates to suit you and your delegates. Course content can follow the standard course material as listed in the course outline, or can be tailored to your specific requirements at no extra cost.

For a single company private course we normally recommend that any class does not exceed 8 delegates in order to ensure that the learning objectives are met.

Total price per day (ex-Vat)
Number of delegates 1 2 3 4 5 6 Extra Person
At our Reading Training Centre £595 £665 £735 £805 £875 £945 £70
On your premises £595 £665 £735 £805 £875 £945 £70

 

For on-site courses only:

  • Trainer travel and accomodation is charged at cost and we can give you a fixed price quote for this prior to booking.

Course fees are payable in advance and are listed exclusive of VAT.