Oracle Live Virtual Classroom Training (LVC)

The Brief

Systematix Ltd have been delivering instructor led MS Office training on behalf of Oracle for their UK based employees at their Thames Valley Park, Reading site since 2007. In that time we have successfully delivered around 60 courses covering Excel and PowerPoint and have trained over 500 staff.

In July this year we were asked by the key Oracle personnel in Romania if we could deliver courses of Excel/ PowerPoint, as Live Virtual Classroom Training (LVC) classes for staff not based in the UK, with an initial pilot for staff in Romania.

The training would be delivered using a video-conferencing interface by our Oracle dedicated trainer, Stuart Tayler, who would have to undergo some training.

Trainer preparation and Delivery details

Our trainer went through the video-conferencing interface training in preparation for the delivery and had several communications with technical staff in Romania and the UK before delivering the course.

LVC training is mainly delivered by audio with a small initial video element.

The trainer delivered the course from our Reading training centre to students in Romania for the initial pilot session.

Both students and trainer had laptops loaded with the course software and training files and were kitted out with a telephone headset and boom microphone accessing the video-conferencing interface link from their laptops.
During the delivery the trainer and students communicated freely with live feedback, the trainer receiving and answering questions throughout the session.
The Voice Conferencing part was set up in Romania and the live transmission- the video-conferencing interface was set up by Oracle in the UK.

Both students and trainer received information on how to log into the voice conference and the live video-conferencing interface. There was a CHAT option (virtual chat) and voice chat which was also allowed during the course.
In addition the video-conferencing interface had a Raise hand and Emoticons option and the trainer could see when students had questions or issues during the session.  

The pilot was opened by the key Oracle representative in Romania, the Systematix trainer, Stuart Tayler then delivered the training course using audio as if the virtual students were in our training room in Reading and not hundreds of miles away in Romania.

       
The Delivery and Results

The delivery went very smoothly, a total of 15 delegates being trained on Excel advanced.

The key Oracle University personnel involved in setting this pilot up, both sat in on the course and found the delivery to be excellent as evidenced by the scores below out of a maximum of 100:-

It was felt that the trainer conveyed the information well and interacted with the students with wit and charm.

Following this successful pilot Oracle University have ordered further LVC courses to be delivered before the end of 2009.